Reduced employee injuries
66%
reduction in employee injuries
Global, consistent reporting
40+
offices on one incident management system
Partners in EHS
6
years of committed partnership with Evotix
Faster, easier reporting
UX
that looks the same across mobile and desktop
Source of truth
1
place to track various incident types
At a Glance
- Challenge
Moffatt & Nichol’s teams work in complex, high-risk environments. With field staff working underwater, at height, and in dynamic coastal environments, incident visibility and timely reporting are operationally essential.
Despite this high-risk profile, Moffatt & Nichol lacked a consistent, structured way to report incidents. Without a reliable system, it was challenging to see trends or respond quickly to injuries.
- Solution
Moffatt & Nichol implemented Evotix to centralize incident reporting and investigations, enable mobile reporting for field teams and strengthen visibility across global offices. Evotix now supports consistent tracking, earlier reporting, multilingual access and alignment with ISO 14001 and future ISO 45001 initiatives.
- About Moffatt & Nichol
Founded in 1945 just after World War II, Moffatt & Nichol is a global engineering, design and infrastructure firm known for its work in ports, harbors, shipyards, waterways, bridges and coastal systems. With more than 40 offices worldwide, their teams support projects for clients such as the U.S. Navy and international maritime organizations.
- Industry: Coastal Engineering, Infrastructure Design
- Country / Region: Global
- Company Size: 1200 employees
Designing the coastal infrastructure that connects ports, waterways and communities around the world
Moffatt & Nichol’s work lives at the intersection of coasts, commerce and communities. From ports and marine terminals to bridges, waterways and coastal resilience projects, the company helps clients design infrastructure that stands up to harsh marine environments and evolving climate pressures.
- Divers work underwater around complex structures
- Inspectors climb high above rivers to examine bridge trusses
- Environmental teams monitor sensitive ecosystems along shorelines
Maintaining timely awareness of incidents, hazards and near misses is essential in these environments, where early intervention can prevent injury escalation or recurring risk.
We have inspectors doing work high above rivers on bridges and commercial divers doing work in the depths of the ocean. So we have a pretty significant risk profile at Moffatt & Nichol.
In early 2022, Moffatt & Nichol hired Keith Robinson as Corporate Director of Occupational Health and Safety. Keith was the company’s first senior leader dedicated solely to health and safety. Drawing on his 35+ years of experience, Keith set out to build a modern incident management program.
Keith’s mandate is to make sure every employee—from divers and rope-access technicians to office-based engineers—understands their risk profile and has the systems, tools and support needed to go home safely each day.
My job is to make sure that in the end, we have the programs and systems in place so people can go home at night to their families. If I’ve done that, I’ve done a good job.
High-risk field work without a consistent system
Before adopting Evotix, Moffatt & Nichol lacked a centralized way to report, track or investigate incidents. Reporting varied widely by office and discipline, and many incidents weren’t captured because the process felt cumbersome or unclear.
This created several gaps:
1.
- Limited visibility across high-risk work
Divers, rope-access inspectors, environmental teams and engineers all operated in different environments without a consolidated view of incident trends.
2.
- Manual processes made follow-through inconsistent
3.
- Lessons learned stayed isolated
4.
- Reporting felt burdensome for field personnel
In a high-risk business like Moffatt & Nichol’s, these gaps are very concerning. But Keith was the right person for the job.
Prior to implementing Evotix, there wasn’t a reliable way to track incidents or encourage reporting. It was a manual process and the resulting reports were hit or miss.
Excellence in EHS compliance and culture
- Make incident reporting quick and intuitive for people in the field
- Make incident management and tracking easy enough that leaders would actually use it
- Ensure the system worked equally well on mobile and desktop, without forcing employees to learn two different systems
Faster reporting and global reach
- Ease of use and consistent design.
- Mobile access for high-risk work.
- Centralized tracking and action management.
- Global language support.
We have long-standing relationships with Evotix team members. It’s reassuring knowing that I can reach out to half a dozen people on the Evotix team and get my questions answered right away.
Better data, thoughtful decisions and safer work
Fewer injuries and broader reporting
Since Evotix was introduced as part of a broader safety program, Moffatt & Nichol has reduced injuries that impact employees by over two thirds.
- Injuries
- Property damage
- Environmental releases
- Global language support.
- Global language support.
Where previously there wasn’t a good way to track or encourage people to report, the mobile app now makes it easy for employees to report. With all incidents in one place, the team can now:
- Run reports for leadership, clients, and regulators from a single source of truth.
- Analyze root causes and track corrective actions to completion, with automated notifications to owners and due dates.
- Publish lessons learned so teams across offices can avoid repeating each other’s mistakes, even when environments differ.
Shifting culture and ownership
The system helps break the mindset that safety is just the safety manager’s job. It shows employees they have a voice, and their input can actually make the whole company stronger and every employee safer.
A commitment to global health and safety
Moffatt & Nichol is committed to strengthening its global health, safety and environmental framework by:
Evotix will continue to support Moffatt & Nichol’s ability to standardize practices, track performance and ensure consistent processes across jurisdictions.
