Book a Demo

A partner for every step of your EHS, ESG and operational journey

From implementation to ongoing optimization, Evotix brings expert guidance, 24/7 support and flexible services that keep your system running smoothly and your teams moving fast.

Book a demo

Services built around your 
long-term success

Getting value from your EHS and ESG platform takes more than software. It takes partnership, enablement and clear guidance as your programs mature.
Evotix delivers a complete service ecosystem that supports you from day one and grows with your organization:

Partnership: a team that understands your business and stays by your side

Enablement: training and tools that build internal expertise

Optimization: ongoing improvements as your operations change

You get the confidence of a platform plus the people who help you unlock its full potential.
SUPPORT SERVICES

Support that knows your business, not just your tickets

Our squad-based model gives every customer a dedicated group of experts who understand your configuration, workflows and goals — so issues are resolved fast and guidance is always relevant.

What you can count on:

  • Dedicated team including your CSM, CDM, Technical Support and Solutions Consultant
  • 24/7 global support for critical issues
  • One-hour response for P1 issues
  • Follow-the-sun coverage across the UK, US and APAC
  • 99.5% uptime guarantee (historically 99.9%)
  • Ticketing, email and leadership escalation paths
  • Regular patches, updates and ongoing releases

The impact for your team

You get fast, consistent support from people who know your environment inside and out — not a rotating cast of agents

IMPLEMENTATION SERVICES

Implementations built around your timeline, complexity and goals

Every organization is different. Your implementation should be too. Evotix offers multiple ways to get live — from fast, out-of-the-box deployment to deeper, fully tailored configurations.
Fast Start
Pre-configured best practices for the quickest time to value
Traditional
Full discovery, design and custom configuration for complex programs
Hybrid
A balanced approach for most customers 

A proven, predictable process

01

Initiation & Planning

Scope alignment, roles, and project setup

02

Design

Determine configuration needs to fit your workflows

03

Configuration

Module setup, workflows, integrations, data templates

04

Testing

UAT scripts, refinement, validation

05

Training

Admin, designer, and end user sessions

06

Go-live

Data migration, hypercare and monitoring

07

Handover

Smooth transition to Customer Success and Support

The impact for your team

You launch with confidence, on a timeline that works for you, supported by highly experienced consultants.

TRAINING & ENABLEMENT

Training built to make your teams self-sufficient

Evotix doesn’t just show people which buttons to press — we teach the purpose behind every workflow so adoption sticks and internal capability grows long term.

Your training & enablement resources

Train-the-trainer program to build internal experts

Admin and designer training on configuration, workflows, reporting and permissions

Hands-on labs, practical exercises and recorded sessions

Self-service resources including knowledge base, AI search and video tutorials

Adoption packs with communication templates and change management materials

CUSTOMER SUCCESS

A long-term partner committed to your outcomes

Your Customer Success Manager (CSM) stays engaged well beyond go-live to ensure adoption grows, KPIs improve and your investment continues delivering value.

What you can count on:

  • Regular check-ins and quarterly business reviews
  • Usage analytics and adoption dashboards
  • Best-practice recommendations and optimization guidance
  • Roadmap planning for new modules and capabilities
  • Support from a Customer Development Manager (CDM) for growth initiatives

The impact for your team

You get fast, consistent support from people who know your environment inside and out — not a rotating cast of agents.
MANAGED SERVICES

Expert hands when you need them. Freedom when you don’t.

Managed Services gives you a flexible, subscription-based way to evolve your system without scoping a new project for every change. It’s ideal for teams with limited internal admin capacity or those who want ongoing optimization.

How Managed Services can help you:

  • Form and workflow updates
  • Dashboard and reporting changes
  • Pick list and field updates
  • Permissions and security adjustments
  • Notification and rule changes
  • System health checks and optimization
  • Data cleanup and imports

The impact for your team

You keep your system clean, current and aligned with changing operations — without pulling your internal team away from strategic work.

You get the best service delivery in the business

A squad model that delivers consistency

You work with the same people who understand your configuration, not random support agents

Years of implementation expertise

Proven methodologies shaped by thousands of deployments across EHS, ESG and high-risk industries.

A commitment to self-sufficiency

Training and no-code tools empower you to manage your system confidently over time.

Flexible services that scale

Multiple implementation paths, MAS support and a strong success program to grow with you.

Global, always-on support

24/7 coverage and follow-the-sun support ensure issues are addressed wherever you operate.

Services designed to maximize the value of your investment

With Evotix, you’re never implementing alone and never optimizing in the dark. Our experts, frameworks and support models ensure you get the most from your system from day one — and every day after.
Book a demo