From Inbox Chaos to CAS Control: East Sussex Healthcare and Evotix
“We had some real problems with traceability and an over-reliance on emails”
At a glance
- Challenge
East Sussex Healthcare NHS Trust employs over 8,000 staff across two acute hospitals, three community hospitals and more than 100 community sites. However, with a manual Central Alert System (CAS), the right people often didn’t get the right information and actionable tasks slipped through the cracks.
- Result
90% fewer emails. Reporting time reduced to 3.5 hours. Clear accountability and auditability across teams. “The system does not forget,” said Jennifer Newbury, Head of Health, Safety and Compliance. “It will come back and haunt you until that action is completed.”
Read more about how East Sussex Healthcare found success with Evotix.
Share
Interested in learning more? Explore resources and upcoming events
